Legal

Terms of Use

Background

These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, spark.clinic ("Our Site"). Please read these Terms of Use carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of Our Site. You will be required to read and accept these Terms of Use when signing up for an Account. If you do not agree, you must stop using Our Site immediately.

1. Definitions and Interpretation

"Account"	An account required for a User to access and/or use certain areas of Our Site, as detailed in Clause 4.
"Content"	Any and all text, images, audio, video, scripts, code, software, databases, and other information stored on or forming part of Our Site.
"User"	A user of Our Site.
"User Content"	Any content submitted by Users, including but not limited to business and patient information.
"We/Us/Our"	Nova Ray Limited, registered in England under 13451272, with registered address at 4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB.

2. Information About Us

• Our Site is operated by Nova Ray Limited, a company registered in England.
• We are regulated by The Information Commissioner's Office.

3. Access to Our Site

• Access to Our Site is free of charge.
• You are responsible for making arrangements to access Our Site.
• Access is provided "as is" and "as available". We may alter, suspend, or discontinue Our Site without notice.

4. Accounts

• Certain parts of Our Site require an Account.
• Users must be at least 18 years old to create an Account.
• Account information must be accurate and up-to-date.
• Strong passwords are required, and users must not share their Account.
• Personal data provided in an Account is managed per Clause 16.

5. Intellectual Property Rights

• All Content, except User Content, belongs to or is licensed by Us.
• You may not reproduce, distribute, or reuse Content without permission.
• You may access and view Our Site in a web browser, download for caching, and print pages.
• Commercial reuse requires Our explicit permission.

6. User Content

• Users retain ownership of their Content but grant Us a license for operation and promotion of Our Site.
• User Content must comply with Our Acceptable Usage Policy.
• We may remove or reclassify User Content at Our discretion.

7. Links to Our Site

• Links must be fair, legal, and not misleading.
• Embedding of Our Site requires Our express permission.

8. Links to Other Sites

We are not responsible for third-party content linked from Our Site.

9. Liability and Disclaimers

• Information on Our Site is for informational purposes only.
• We do not guarantee accuracy, completeness, or compatibility.
• Our liability is limited except in cases of fraud, negligence, or legal liability.

10. Security & Acceptable Use

• Users must not introduce malware or attempt unauthorised access.
• Any breaches will be reported to authorities under the Computer Misuse Act 1990.

11. Privacy & Data Protection

Our Privacy Policy governs how we use your data.

12. Changes to These Terms

We may update these Terms at any time, with changes highlighted.

13. Contact

To contact Us, please use the Contact Us form.

AI Disclaimer

Our website uses AI-powered features. While we strive for accuracy, AI-generated responses may not always be correct or suitable. By using our AI features, you agree that:

• AI content is not professional, legal, financial, or medical advice.
• We do not guarantee accuracy, completeness, or reliability.
• Users should verify information independently.
• We are not liable for actions taken based on AI-generated content.
• For expert advice, consult a qualified professional.

Spark Clinic Responsible AI Policy

Last Updated: January 13, 2025

This Spark Clinic Responsible AI Policy (“Policy”) applies to your use of artificial intelligence and machine learning Services, features, and functionality (including third-party models) that we provide (collectively, “AI/ML Services”). This Policy supplements the Spark Clinic Acceptable Use Policy and Spark Clinic Service Terms.

Prohibitions

You may not use, or facilitate or allow others to use, the AI/ML Services:

• For intentional disinformation or deception;
• To violate the privacy rights of others, including unlawful tracking, monitoring, and identification;
• To depict a person’s voice or likeness without their consent or other appropriate rights, including unauthorized impersonation and non-consensual sexual imagery;
• For harm or abuse of a minor, including grooming and child sexual exploitation;
• To harass, harm, or encourage the harm of individuals or specific groups;
• To intentionally circumvent safety filters and functionality or prompt models to act in a manner that violates our Policies;
• To perform a lethal function in a weapon without human authorization or control.

Responsible AI Requirements

If you use the AI/ML Services to make consequential decisions, you must evaluate the potential risks of your use case and implement appropriate human oversight, testing, and other use case-specific safeguards to mitigate such risks.

Consequential decisions include those impacting a person’s fundamental rights, health, or safety (e.g., medical diagnosis, judicial proceedings, access to critical benefits like housing or government benefits, opportunities like education, decisions to hire or terminate employees, or access to lending/credit, and providing legal, financial, or medical advice).

You agree to provide information about your intended uses of the AI/ML Services and compliance with this Policy upon request.

You and your end users are responsible for all decisions made, advice given, actions taken, and failures to take action based on your use of AI/ML Services. AI/ML Services use machine learning models that generate predictions based on patterns in data. Output generated by a machine learning model is probabilistic, and generative AI may produce inaccurate or inappropriate content. Outputs should be evaluated for accuracy and appropriateness for your use case.

It’s your responsibility to ensure you comply with any laws, rules, and regulations applicable to your use of the AI/ML Services. This includes laws specific to artificial intelligence such as the EU AI Act.

Spark Clinic may investigate and enforce violations of this Policy as noted in the Spark Clinic Acceptable Use Policy. Spark Clinic is committed to developing safe, fair, and accurate AI and ML services and providing you with tools and guidance to assist you in building and using AI and ML applications responsibly.

By using this website, you accept these terms.